Black & Gold Decorative Globe

Most furniture products include a default 1-year manufacturer warranty covering manufacturing defects. Mattresses include a 5–15 year manufacturer warranty, depending on the brand.

We offer multiple furniture warranty protection options, including:

• Stain+ Protection Plan
  Helps protect against everyday accidental stains and surface damage.
• Gold Protection Plan
  Enhanced coverage with extended protection and repair support for qualifying accidental damage.

For more details about available warranty protection plans, please call us at (905) 673-7263.

We partner with trusted delivery teams to provide professional white-glove delivery, setup, and assembly services across Canada.

Ontario White Glove Service

Flat-rate installation service starting at $129 on most larger items, including:

• Sofas & Sectionals
• Lounge Chairs
• Sideboards & Cabinets
• Dining Tables
• Beds & Bedroom Furniture
• Other products requiring assembly

For deliveries outside Ontario, white-glove service fees may vary by province and location.

What’s Included

• Scheduled in-home delivery
• Delivery to your room of choice
• Careful unboxing and inspection
• Professional assembly when required
• Removal and disposal of packaging materials

Please note: Lighting fixture and artwork installation are not included.

Delivery Scheduling

Once your order arrives in your local service area, the delivery team will contact you directly to arrange a convenient delivery date and time.

Before Your Delivery

To help ensure a smooth delivery experience, please:

• Clear hallways, staircases, and placement areas
• Reserve elevators in advance for condos or apartments
• Verify product dimensions on our website to ensure the item fits your space

Additional Delivery & Service Information

For health and safety reasons, our delivery team reserves the right to refuse pickup of any product that is not in a clean and sanitary condition.

If a pickup must be rescheduled after the product has been properly cleaned, an additional delivery service fee will apply.

Please note:

• Removal of old furniture and mattresses is not included with our white-glove delivery service.
• Customers are responsible for arranging disposal or removal of existing items unless otherwise specified.

Experience convenient, stress-free furniture delivery with professional setup from CastleUp Experience Centre.